At Connor Haven, we aim to deliver your home décor items safely and on time. Please review our shipping policy below to understand how we process and deliver your orders.


1. Delivery Areas

We currently deliver to selected locations. If your address falls outside our service area, we will notify you via email after the order is placed.


2. Shipping Time

  • Orders are typically processed and dispatched within 1–2 business days after order confirmation.

  • Standard delivery time is 3–7 business days, depending on your location.

  • You will receive a confirmation message with estimated delivery time once your order is on the way.


3. Shipping Charges

  • Shipping charges may vary based on your location and will be shown at checkout (if applicable).

  • Occasionally, we may offer free shipping promotions, which will be clearly mentioned on the website.


4. Delivery Method

  • All orders are delivered by trusted courier partners.

  • We offer Cash on Delivery (COD) as the only payment method. Please ensure someone is available at the address to receive and pay for the order.


5. Delays

While we strive to deliver on time, unforeseen circumstances such as weather, transportation strikes, or high demand may cause delays. We will inform you of any significant changes to your delivery schedule.


6. Undelivered Orders

If a delivery attempt fails due to incorrect address, no one available to receive the package, or refusal to pay, the order may be canceled. We reserve the right to deny future orders in such cases.


7. Contact Us

If you have any questions about your order or delivery status, feel free to reach out:

📧 [email protected]